Our Policies

Check-in & check-out times: 

1. INCLUSIONS: 

1.1 Accommodation, meals, selected house beverages and 2 game drive activities (night drives & guided walks are subject to availability and at discretion of ranger at selected lodges).

2. EXCLUSIONS: 

2.1 Premium branded beverages, transfers, telephone calls, laundry and any items of personal nature

3. AIRPORT TRANSFERS: 

3.1 Available at additional cost. Kindly contact reservations for updated cost.

4. CHILD POLICY:

4.1 Children staying in a room by themselves will be charged the full adult rates.
4.2 Children 0 - 2 yrs can share a room with parents at our child friendly lodges with no supplement charge for the use of a COT. Please refer to age list below.
4.3 Children, 3 - 11 yrs can share selected rooms with parents at our child friendly lodges, a supplement charge of 50% of the adult sharing rate will apply per child per night. Please refer to age list below.

4.4 Age categories:

5. GAME DRIVE POLICY:

5.1 Children aged 0 – 2 are not permitted on Game Drive unless in a private midday game drive detailed below and then at the ranger’s discretion.
5.2 Children 6yrs and over will automatically be included in game drives activities.
5.3 Children 5yrs and younger will only be included at the discretion of the ranger at the time of stay. Alternatively a private landrover can be booked at the time of stay at an additional cost and subject to availability.

6. TRIPLE OCCUPANCY:

6.1 A person 12 yrs and older can share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

7. GUIDE & DRIVER POLICY:

7.1. When and where a guide room is available a rate of R1150 p.p. will apply for a guide or driver.
7.2 A guide or driver staying in lodge rooms will be charged the applicable single/sharing adult rate.
7.3 The guide/driver rate is subject to annual increase without prior notice.

8. PEAK SEASON:

8.1 Room rate (double p.p.s.) and minimum 2 night stay applies.

9. DAY TRIPS:

9.1 Day trips are charged at R1210 p.p. and is subject to annual increase without prior notice.

10. CANCELLATION POLICY:

10.1 Cancellations will only be accepted in writing.
10.2 Cancellation less than 30 days prior to arrival - 25% cancellation fee
10.3 Cancellation less than 14 days prior to arrival - 50% cancellation fee
10.4 Cancellation less than 48 hours prior to arrival - 80% cancellation fee

11. TERMS & CONDITIONS:

11.1. All rates are in South African Rands and include VAT.
11.2. No Tourism Levies are charged at present.
11.3. All guests are required to sign an indemnity form on arrival.
11.4. The Amakhala Game Reserve retains the right to admit any guest/s and furthermore retains the right to remove any guests whose behaviour impacts negatively on other guests and/or staff.

12. DEPOSIT

12.1. A 50% non-refundable deposit is required to confirm your booking.

13. CENTRAL RESERVATIONS

+ 27 (0)21 424 1530 or +27 (0)63 125 6210
centralres@amakhala.co.za or reservations@lionroars.com
www.amakhala.co.za or www.lionroars.com